Pupils' achievements, the quality of teaching and leadership and management were also described as inadequate.

BBC: Shrewsbury primary school in special measures

In April, Ofsted criticised the quality of teaching, leadership and management.

BBC: City College Coventry

He said that Deming was more focused on the statistical analysis of quality whereas he, Juran, was more concerned about the human input, teaching people how to introduce what he called CWQM (company-wide quality management).

ECONOMIST: Guru