Stembridge cheerfully volunteers harrowing tales of people pocketing silver sugar tongs and helping themselves to the iPod docks available at reception.
As he suspected, the dishes were indeed packed in the crumbling old bag, but any triumph Stembridge felt at their retrieval quickly vanished when he realized "I couldn't zip the case!"
Andrew Stembridge, managing director of Chewton Glen, a manor hotel nestled in England's Hampshire countryside, says he's had visitors unscrew all types of furnishings, including the big bottles of Molton Brown lotion affixed to the spa's walls.