One was the world of statistics, measurement, rigor and process: an appealing array of tools that, in isolation, promised control and predictable outcomes.
The agency denied it had stopped counting stun gun seizures altogether, claiming the statistics from 2009-2010 onwards were "in the verification process".
There had been some "real progress", he said, with local authorities cutting adoption delays and helping to redesign a faster but thorough process for assessing would-be adopters, but the statistics showed the "magnitude of the challenge".