The whole statistical basis of quality engineering was imported from America in the 1950s.

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He said that Deming was more focused on the statistical analysis of quality whereas he, Juran, was more concerned about the human input, teaching people how to introduce what he called CWQM (company-wide quality management).

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Dr. S. Robert Lichter is Professor of Communications at George Mason University, where he also directs the Center for Media and Public Affairs, which conducts scientific studies of the news and entertainment media, and the Statistical Assessment Service (STATS), which works to improve the quality of statistical and scientific information in the news.

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Juran focused more on the human-relations aspects of quality, while Deming's approach involved demonstrating that all business processes are vulnerable to a loss of quality through statistical variation.

ECONOMIST: Guru

The Airline Quality Rating report is the premier statistical study of major airline performance in the United States, and has been conducted annually since 1991.

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The American Lung Association's study ranks the air quality of 900 counties and more than 200 U.S. Census-defined Metropolitan Statistical Areas and Combined Statistical Areas--cities and their surrounding suburbs--where an air pollution monitor is present.

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