Business transformation outsourcing services revolve around standardization of processes and operations in order to make a business more effective.

FORBES: Why IBM Should Be A $185 Stock

Can IT services learn and apply such standardization?

FORBES: Who said butchers can't inspire?

Today, the agents of standardization are not empires but industries, like financial services and telecommunications, that need everyone everywhere to be on the same frequency, so that they can use their products.

NEWYORKER: Glory Days