One way is to work with social BPM and tie networks into BPM, process management, and work flow tools for end to end solutions.

FORBES: Executive Profiles: Disruptive Tech Leaders In Social Business - Alistair Rennie, IBM

South Lanarkshire - 34 people out: 14 car park attendants, four treasury management, 14 in social work finance.

BBC: Councils hit by 'indefinite' strike

Expect social media management systems to become as common as email clients as companies work to streamline and automate this process.

FORBES: 5 Ways Social Media Will Change The Way You Work in 2013

According to Cisco, the u-City project will help Busan to boost economic development, increase revenue, encourage citizen engagement, reduce city operations costs, support brownfield revitalization (many of the Smart Work Centers will be built on brownfields), and strengthen city operations management and social resiliency.

FORBES: Can IT Make Cities Better?