In the year since the biggest disruption to European air traffic since World War II, KLM has defined new job roles, reorganized its marketing and service functions to support social media and launched a Social Media Hub to handle all incoming requests.

FORBES: Written by Alex Dayon

However the finance minister insisted that the government had increased spending in the health service and that they had committed additional support for social services.

BBC: Draft Budget Debate

The new posts include 20 social workers, 10 supervising social workers to increase the fostering service's capacity and four support workers who will work on preventing children entering the care system.

BBC: Nottinghamshire County Council creates new care posts

Community support officers have joined housing officers, the fire service and anti-social behaviour teams in the visit around Amber Valley.

BBC: Community urged to raise concerns

The 4x4 will come into service in April and will support a team that has been tackling anti-social behaviour in the Nuneaton and Bedworth area since October 2007.

BBC: Coventry & Warwickshire