"The monthly up-and-down pattern in the saving rate over the course of the second quarter reflects nothing more than consumer smoothing through transitory income fluctuations--in this case, due to the one-time stimulus payments, " said Mike Feroli, senior economist at JPMorgan Chase.

FORBES: Magazine Article

Smoothing over ruffled feathers and easing concerns and making things right with downright irate shoppers should be matter of course for retailers today.

FORBES: J.C. Penney Is Listening, And Getting A Huge Response