Again, that requires a degree of skill, an ability to listen, tounderstand people of different religious backgrounds, different ethnic backgrounds and different cultural backgrounds.
Add in that sports actually try to prevent the creation of dynasties through a variety of rules like drafts or salary caps and you can easily understand that leadership skill and organizational design are critical to success in sports because market and technological advantages are blunted by rule.
"I think professional workers and their employers are going to come to appreciate and understand networking as more of a hard skill than a soft skill, " she says.
Recognize that it takes a unique skill set for someone to communicate the health jargon and technology jargon in a manner that the patient can easily absorb and understand.