Easy to communicate with, including providing you with a clear fee schedule, an accessible single point of contact, a reliable, simple method of transmitting files electronically, and a plain English agreement that explains all terms clearly, including how and when you will be paid.
If he had, he would have presumably studded his conversations with rude jokes about Kenneth Starr and how simple it had been to hoodwink the independent counsel's office on a plea-bargain agreement.