"Nick was in the dispatch center and heard the entire ordeal play out over the scanners, " Sienkiewicz said.

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He'd been with the West Webster Fire Department for just more than a year, department spokesman Al Sienkiewicz said.

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Kaczowka, who was also a 911 dispatcher, had been with the West Webster Fire Department for just more than a year, Sienkiewicz said.

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Joe Sienkiewicz, a NOAA marine weather expert and a forecaster on duty in Boston during the 1991 storm, remembers having to lay maps and other paper documents all around him.

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His 19-year-old son, Nick Chiapperini, was on the job in the Monroe Ambulance Company dispatch center when the call for help came in, according to West Webster Fire Department spokesman Al Sienkiewicz.

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