It is not uncommon for retailers to tout free shipping benefits, but then charge a higher price per item to cover their expenses as a result of the shipping policy.
The other is a drop-ship website where products may come from various locations and arrive at your door with a shipping service like FedEx or UPS. Both may charge a fee for these services in addition to shipping and handling costs.
Austrian lawyer Helmut Sohmen took charge of the shipping side of the business, while Peter Woo ran Wharf until leaving to devote his time to public service.