She will tell you that she had a difficult time in holding back in dealing with that sympathy ... because she herself had lost a sibling.

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When it comes to providing five-star hospitality, ask any frequent business traveler and he or she will tell you some of the outstanding examples are provided by Asian airlines and hotels.

CNN: Paths to Top Service

She also doesn't sound like a mayor who will tell you what size soda to buy.

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She will deliver scores and stats, and as seen in an onstage demo can even tell you which basketball player is taller -- Kobe Bryant or LeBron James (it's LeBron, in case you're wondering).

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" She also writes, "say goodbye to Maria, and tell her that I ask that she keep you company many times, because that will give you joy.

FORBES: Frida On The Block

When a conductor makes an announcement about a mysterious, undesired and unscheduled stop, if he or she doesn't know the length of a delay, that's precisely what they will tell you.

WSJ: Train Travel: Adventure on the Rails

"Tell me what more you can do - and we will fund it, " she announces to Dolow's local leaders in the dusty town centre.

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