As Groupon participates in a greater share of the customer wallet and sees buying behavior across many sectors, it will know customers better than the individual merchants.
The Medicaid expansion could offer hospitals at least some reimbursement for 16 million of the newly insured patients, but if states opt not to finance their share of the growing safety net, hospitals in those markets would lose a share of their growing customer base.
Expectations for social media remain high in the buzz, brand-building and customer-loyalty categories and lower in the areas of sales, market share and customer acquisition, according to the survey.
Both approaches have their pros and cons, but they share the common goal of creating customer engagement.
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Members of the three trade associations, such as Citigroup , Bank of America , Wells Fargo and Merrill Lynch , share customer information among their affiliates.
Accordingly, we believe the company will see a continuation of a gradual decline in its customer perception and market share position.
During this time, he was able to halt the loss of market share by the company's DSL business, to improve customer service and to simplify and harmonize the company's range of brands.
ENGADGET: Deutsche Telekom CEO Ren�� Obermann leaving by the end of 2013, CFO to take over
And now I am pleased to share with you my own list of the ten steps to building a strong future customer base.
In addition, our recent acquisition of NewBay further expands our market share, our Personal Cloud platform functionality and our customer relationships.
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As we left it, CRM eventually went from enabling a team of people across a company to document, interact and share their knowledge about each customer, to essentially favor data collection about customers to find common cross-customer issues and forecast planning.
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Even if Apple did not lose a single customer, its market share would still decline as Amazon increases the overall size of the market.
Exchanges are having to adapt to changes in their customer base, now that hedge funds and algorithmic traders account for a greater share of volume.
Marketing should share responsibility for revenues and customer experience, but in a recent Eloqua whitepaper only nine percent of marketers surveyed felt customer experience was the most important measurement of their ROI.
Have a slip of paper or pop-up window that details your privacy policy: Promise uncategorically to share customer information with no one outside your company.
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While other coffee retailers might see rising input costs and their corresponding price increases pressure market share as consumers seek cheaper alternatives, we believe Starbucks remains relatively shielded from this outcome due to the nature of its customer base.
Our conviction in Qualcomm is derived not merely from the fact that the company currently has the biggest market share in both the app processor and baseband markets, but that it also has one of the most well-diversified customer base, with enough number of hardware partners for Apple alone to have a large impact.
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