Below are four steps to take to fight against an insurer who is delaying paying your claim, has denied your claim or has made what you feel is a low-ball offer to settle your claim.
Sometimes you have the agencies and the government having to pay out millions of pounds to settle a claim which the agencies are still saying is unfounded.
Manchester City lead the group with seven points, but they wasted a series of chances to claim their third consecutive Group A victory as Mark Hughes' side had to settle for a 0-0 home draw against Paris Saint Germain on Wednesday.