Unlike the Scouts, however, the Pathfinders operate as a church-based ministry, with a priority placed on community service.

WSJ: Amid Boy Scout turmoil, other groups hope to grow

Of course, there is no excuse for the huge phone delays, since everyone saw the hurricane coming and should have staffed up, but then customer service has never been a real high priority with airlines.

FORBES: Hurricane Sandy's Lesson to Travelers: Use A Travel Agent

That price will include e-mail-based installation support along with a one-year subscription to priority FTP service.

CNN: Linux vendors think small

Many healthcare providers have adopted a new strategy when dealing with these patients, placing customer service as the primary objective and debt collection as a secondary priority.

FORBES: Financial Holistics: A Patient-centric Approach to Collecting Unpaid Medical Bills

Bob Tooby, head of service for the Cardiff and Vale area of the Welsh Ambulance Service (WAS), said it would work with the health board to ensure that patients remain the priority.

BBC: Ambulances queue outside Wrexham Maelor hospital

Product development remained a priority in 2010, with ongoing investment in innovation to offer our users the best music service possible and the biggest upgrade to Spotify since launch, including social features and the ability to combine local files with our own library of millions of tracks.

FORBES: Spotify Loses $42 Million On Licensing Costs

For China to truly transition to a service economy and produce products high up the value chain with real innovation--as the government has made a priority in fields like aircraft, and clean technologies--it must have the business minds that can lead the way there.

FORBES