Adam Greenfield has been a Citibank customer for 15 years, but he has grown frustrated with what he calls its poor service and "tone deaf" efforts to sell him new products.

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Djokovic enjoys an impressive record over Troicki, losing just once in their last 13 encounters, and broke his opponent's first service game to set the tone for the match.

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"Coming here makes me sad, " Bush said in a hushed tone as he spoke to service members and emergency workers gathered on the grounds.

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What sets Mr Service's book apart, in addition to its breezy tone and infectious, easily worn enthusiasm, is his focus on the relationship between the conductor and his or her orchestral musicians.

ECONOMIST: Conjurors