And to do that, the manufacturer or service supplier can no longer (as with mass customization) ask for a one-way flow of information from the customer.
As a result, the ratio of output to input for those final-goods producers, which is to say their productivity, would be higher: it would reflect the unmeasured improvement in service-supplier productivity after all.
Why not include an outsider or two on the team, like a current, vocally dissatisfied customer or key supplier or service provider?
In the emerging world , the most famous mobile payments success is in Kenya, where M-Pesa , the P2P payments service of mobile phone supplier Safaricom, has effectively created an alternative banking and payments system.
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Many clients that have chosen RightNow may not be happy to hear that Oracle is their new software supplier for customer service.
"Food Service is a reliable, trustful supplier to many companies throughout Europe and puts the utmost attention to its customer care, " the spokesperson said.
The Charles Hurst Group is currently the major supplier of tyres to the Fire Service.
Creed also called the nebulizer supplier for same-day emergency service.
The latest in a line of workboats designed by Damen Shipyards, her unique shape is based off the Fast Crew Supplier, a workboat developed to service oil rigs in the rough waters of the North Sea.
For them, college is basically a supplier of vocational preparation and a credentialling service.
As it happens, there is a relatively small and largely unknown unit within the Defense Security Service (DSS), known as the Foreign Supplier Assessment Center (FSAC).
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Brakes, which is based in Ashford, Kent, is the supplier for the House of Commons Catering Service and last month it withdrew its steak and kidney pie, beef and onion pie, steak and kidney suet pudding, and beef Italian meatballs as a precaution.
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While it does sell travel services under the traditional price-disclosed model, the Name Your Own Price service allows customers (that are flexible on the date and time of travel and the choice of supplier) the option to bid for hotel stays and air tickets.
"If you raise prices by too much, your supplier will raise your cost by the same price, " says Paul Fiore, executive director of the Service Station Dealers of America, a trade group.
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