They did so while also enabling faster onboarding for newly acquired companies and making the most of their data center consolidation efforts, application portfolio analysis, service desk convergence, and heavy automation at all levels.
Mr. CLELAND: Well, you really can't project the future from looking at the past because when you start doing voice over technology--and we call it techcom, which is a convergence of technology and telecom--you're really changing from a service to an application.