Beholden to equipment makers, they sent off film in envelopes and returned prints days later, offering a thin range of service and price.
Prior spectrum auctions show us that this dynamic drives the firms to continue to compete where customers want them to compete: innovation, service and price.
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Indeed, the company has found that since introducing the NPS in November as customer satisfaction with its sales associates, service and price perception has improved.
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With its cozy accommodations, award-winning service and incredible price, this escape gets two thumbs up.
Sears has done precious little of that in its stores other than the recent rollout of iPads and iPod Touches to 450 Sears stores to assist with customer service issues and online price checks.
Over the years, I've heard repeatedly from small business owners who sell in the eBay marketplace and other online channels that expanding Internet sales taxes to all transactions would hurt their ability to grow or create jobs and to fuel the price and service competition that creates value for consumers.
The other disadvantages are the lack of market visibility and control over critical items such as price and service that the exporter is likely to have under these types of arrangements.
Around the same time in 1995, McCaw went for Nextel, a fixer-upper with bad wireless service and a collapsed stock price.
Price controls create shortages, and they also drive a wedge between the price of a good or service and what people are willing to pay or accept.
Moreover, as Britain's recently deregulated electricity, gas and telecoms companies have discovered, brand recognition or loyalty seems to be a dream in the utilities business: having been assured of a basic level and quality of service, most consumers buy on price alone, and switch allegiances frequently.
With wall and window units, ask in advance about the price of service calls, labor and any parts.
This was the slowest service and we felt the high price wasn't worth the wait.
Frankfurt can probably only win by showing that it can beat Stuttgart on price and service.
In no other industry where service providers compete on price and quality would this lack of innovation be tolerated.
"People will not use the bus if it doesn't provide the right service at the right price and at the right time, " he said.
Cisco says it can meet those needs, adding that the software giant is just aiming to sweat price and service guarantees out of Cisco.
Depending on your math and service plan, the price of sending a simple SMS text message can range from a minor nuisance, to high-tech highway robbery.
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In the mid-Atlantic electricity service area prices fell 45% in 2009, and in the New York service area the price was the lowest in the ten-year history of the market, 49% below 2008 levels.
While under the opaque pricing model, users bid for services at discounted prices and Priceline earns the difference between the price an individual is willing to pay and the price charged by the travel service provider.
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Defense contractors give a price for a service and that is what they are paid and nothing more.
Fat margins like this cry out for disruption: an Amazon-like offering that combines good price, service, and convenience.
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That's the price distributors and service stations pay to buy the gasoline that they then sell to drivers.
They either used a car-broking service or did their window shopping and price comparisons on the Internet and used a broker to line up a local deal.
Mr Howell said the service was now looking at how to improve its control rooms "to provide the best technology, maintain the quality of service and deliver this at an affordable price".
All of a sudden people will say, wait a minute, if Ican get the same product or service at a common currency price and it's better, why stay with the home country bank?
Bain, another consulting firm, says it has seen several firms appoint executives recently with a specific brief to ensure that price adjustments and service cuts do not damage loyal customers' experience of brands.
Most companies were small and competed solely on price, which resulted in low levels of service and discouraged investment in new ideas.
Electric and natural gas utilities that provide partial (or full) service to consumers are heavily regulated by government agencies, which set the price utilities charge customers for electric and gas service, the terms of that service, capital budgets and construction plans and so forth.
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It simply assumes that Wal-Mart's price reflects worse service, and ignores the savings.
You select the plan based on price and quality of service, says Harvey Matoren, president and chief executive of Claims Security of America, a nationwide claims-assistance and medical-bill-management company based in Jacksonville, Fla.
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