Instead of merely sellingyourproduct or service, engage the consumer in a conversation about his or her needs and wants and how yourproduct or service can meet or fulfill that.
Charles Schwab is the latest financial services company to launch a marketing campaign that paints itself as more interested in being your friend than selling you an investment product.
If playing on the PGA Tour is like having yourproduct stocked at Wal-Mart, competing on the Nationwide is like selling through a regional supermarket chain.