Critics of self-regulation call it a case of the fox guarding the henhouse.
From my experience, there are a few good ways to do that: make online self-service links prominent on your website and always offer them anywhere you provide your customer support number, integrate online help throughout key processes, promote Web and self-service resources in telephone hold messages, let call center agents notify customers of self-service options, and reply to email questions with the link to self-service content to re-enforce self-service availability.
Quiet-car "vigilantes, " as some railroad workers call the self-styled enforcers, step in.
The quality most essential to Gates' success, though, is what the experts call self-knowledge.
We said we were building children's self-esteem so they could be successful, but it never occurred to us that giving kids what psychologists call "cheap self-esteem" could do more harm than good by making our kids think they're 10-feet tall and bulletproof when they're neither.
Or the monastery's founder, Saint John of the Ladder, whose call to self-denial and spiritual warfare has been a sort of manifesto for monks ever since?
While the journalism, media and cookbook categories call for self-nomination (and an entry fee), anyone can suggest a chef or restaurant via the foundation's Web site, jamesbeard.org, during an open call in the fall.
Although it is only voluntary, the commission made clear that it would call for legislation if self-regulation by the parties failed.
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Cynics might call this whole exercise self-serving and hypocritical, but such apparent honesty is so rare in corporate reports that it is disarming.
So I think real motivation tends to go back to what we would call peer motivation, self-superiority issues, recognition, acceptance, and in this case within the hacker community downright fame.
We call upon Israel to apply maximum self-restraint in the crucial months ahead.
To call all Timothy and Richard Smucker self-effacing is profound understatement.
Michelle cracked a few-self deprecating marital jokes before launching into a serious call to action to the NGO community.
In the annals of self-inflicted defeats, Jacques Chirac's decision to call legislative elections last summer takes a big biscuit.
Lord Justice Leveson's call for a system of voluntary independent self-regulation of the press posed a problem for the politicians - how to make any new system independent enough to satisfy the victims whilst at the same time making it not so independent as to convince the press to walk away and refuse to take part.
Merrill Edge provides access to investment guidance in person at banking centers or through a call center, as well as an online self-directed investing platform.
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Even as Adam Riess was regaling the media with an amusing, self-depreciating, anecdote about his early morning wake-up call from Oslo, deep in the bowels of UCL's Department of Physics and Astronomy researchers were putting the finishing touches to a camera that could finally shed some light on the discovery that won him the Nobel Prize for Physics.
For small businesses, being self-insured would let them avoid new requirements under the law that call for traditional small group plans to include richer benefits, such as mental-health and maternity care.
With self-service, we will find more automation of what, today, we call the service desk.
In an operational per share basis, the self-professed global leader in copper production earned 74 cents, beating the consensus call by 4 cents.
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The call was made by Jimmy Deuchars of the Scots-based Grandparents Apart Self-Help Group to a Holyrood committee examining family law reform.
Today, Democrats are enjoying the spectacle of the well-financed, well-endorsed, sometimes preeningly self-confident Romney getting beat up in primary contests by the ideological equivalents of what prizefighters call tomato cans.
"This represents a way forward which could benefit all concerned, and we call on all those involved in the debate to work together to develop it on a self-regulatory basis, " he added.
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