The Department of Homeland Security must promote, as a matter of policy, a sector-bysector information security awareness training program.

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The security program Mr. Daniels uses, InterGuard by Awareness Technologies in Los Angeles, is used by financial-services, health-care and other employers to track productivity, prevent leaks and comply with security regulations.

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Publishing employee phone lists facilitates "social engineering" -- essentially sweet-talking secrets out of employees -- says Larry Watson, program manager for the FBI's Awareness of National Security Issues and Response unit.

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