Today's Switched On's first birthday, so as a present we gave Ross his very own banner.

ENGADGET: Switched On turns one: The Maven

For instance, a customer might get an e-mail reminding him that it is his mother-in-law's birthday next week, along with a suggestion for a present, plus a note of what he sent last year.

ECONOMIST: Unlimited opportunities?

Ms Harrington even got tickets to tour England's Highclere Castle, the real-life setting for the show, in July as a birthday present from her husband.

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