It went for RWD, he says, because of its record of finishing projects on time.

FORBES: A well-rounded life

Dow Chemical hired RWD to revamp its training program for use with the SAP software it had purchased.

FORBES: A well-rounded life

Based on what they learn, RWD's engineers make a proposal geared to what they think the workers actually need.

FORBES: A well-rounded life

Office furniture maker Steelcase asked RWD to design a system that could help even computer-illiterate salesmen configure and price a suite of office furniture using a laptop.

FORBES: A well-rounded life

At Chrysler and John Deere, RWD designed systems that enable dealership repairmen to use the Internet to tap into databases at the parent company for help when they're repairing cars and construction equipment.

FORBES: A well-rounded life