Using Virgin America as the use case example of Salesforce Communities and Chatterbox which allow customers to get realtime information on the flight schedule and route.
Set to kick off in the U.S. in early October, the plan aims to go beyond basic tracking and allow customers receiving packages to re-route or re-schedule deliveries to fit their schedules.
An ambitious plan to create a network of dedicated bus lanes of equal size to the 175km metro system is behind schedule (though its second route opened this month).