Gallen in Switzerland and the University of Toronto's Joseph L. Rotman School of Management.

WSJ: An Executive M.B.A. With a Global Flavor

Ray currently serves on the Board of Advisors for the University of Toronto's Rotman School of Management's Centre For CRM Excellence.

FORBES: I cover enterprise strategy and disruptive technology

As dean of the Rotman School of Management at the University of Toronto, Martin has been a devotee of customer-driven capitalism for some time.

FORBES: End of Modern Capitalism Debated...Over Martinis

Among many other speakers, Roger Martin, Dean of the Rotman School of Management, will discuss the shift from maximizing shareholder value to customer capitalism.

FORBES: Global Drucker Forum Foments A Revolution In Capitalism

Will Mitchell holds the Anthony S. Fell Chair in New Technologies and Commercialization at the University of Toronto (Rotman School of Management) and is the J.

FORBES: Can the SoftBank-Sprint Deal Succeed?

Roger L. Martin is a bestselling author and dean of the Rotman School of Management at the University of Toronto, named by BusinessWeek as one of the 10 most influential business professors in the world.

FORBES: Magazine Article

To try to make sense of all this, I consulted Roger Martin, Dean of the Rotman School of Management at the University of Toronto and the guru of customer capitalism, to find out what on earth is going on.

FORBES: Is Everyone Nuts? P&G Now A Dog? And Unilever A Star?

Working with the next 36, a group of entrepreneurs who recently completed a Rotman-affiliated program, the school has devised a video essay to capture some of the spontaneity of a live interview.

FORBES: The Future of Interviewing - Business Schools Use Video and Team Based Discussions to Assess the Real You