"Returns for cash on delivery are about seven to 10 times greater than online payments, " said Savitar Jagtiani, business head of e-commerce for Lebanon's Landmark Group.
However it turns out not to be a prohibitive cost because very few customers take LL Bean up on their offers of never-ending product returns or employee-expedited delivery.
Another Deloitte study confirmed that cloud deployments delivered greater investment returns with a shorter payback period when compared to the traditional on-premise delivery option.