Their anser to EVERYTHING is FACTORY RESET your phone or GET A NEW SIM CARD.

FORBES: Connect

Today, the hapless youngster innocently applied webOS Doctor in a bid to reset his phone back to factory and wouldn't ya know it?

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Again, I wiped the phone and reset the apps.

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After a total of about four hours on the phone that day, the installation was reset for the Monday appointment bettween 8 and 5.

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To cut down on those costs, the USPS created a self-service Web site and set up a phone line with voice-recognition software, either one of which lets users reset passwords on their own.

FORBES: Magazine Article

Checking my email on my phone I found two messages from Twitter - each telling me that my password had been reset "as a precautionary security measure".

BBC: Twitter's most serious security crisis