He confirmed there are no special discounts but that Delta did give passengers a 300-mile credit for the reservation, and call-center agents get points toward perks.

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Miles and miles apart on what Norman Maclean used to call The Reservation.

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Get the number of the table so you can refer to it when you call for a reservation.

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Far from being inaccessible, though, travellers just need to know where to look -- and have the foresight to call in advance for a reservation.

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Instead, they must call the airline or get an airport agent to add a lap child to their reservation.

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