One day in March, 2009, two months after the Inauguration of President Obama, Representative Paul Ryan, of Wisconsin, sat behind a small table in a cramped meeting space in his Capitol Hill office.

NEWYORKER: Fussbudget

The prosecutors also said that Rana had allowed Headley to pose as a representative of his firm in order to gain access to newspaper offices by feigning interest in purchasing advertising space.

BBC: Mumbai attack group aid man given 14 years in prison

All told, a complex answer in an FAQ is just taking up space on a page and aggravating your visitor before that person jumps on the phone to talk to a representative.

FORBES: The Dos And Don'ts Of The FAQ Page