His outward appearance backed this up, and he was a repeat customer to this business.
This moment is when you can convert a one-time customer into a repeat customer and an advocate and referral source for your company.
When done right, these repeat visits by customer result in more revenue per customer over time.
Companies like Nordstrom have built legions of repeat customers through unparalleled customer service, going above and beyond for each and every customer.
The public face of Goldman has been to repeat the mantra that the customer comes first, but those in the bonus pool or vying to become a managing director seemed to have mastered a completely different ethos: the cultural distinctions of shrewd, smart, aggressive and hard working more than the ethical distinctions of whether you would sell this product to your mother.
Before this partnership, we made loans in a handful of states, and our customers loved the product, measured by our repeat rates as well as traditional customer satisfaction ratings.
Great customer service is critical for attracting repeat customers and building positive word of mouth and a respected brand.
This becomes more complex as the business expands and suddenly there are infrastructure costs that require a minimum amount of sales, which requires expanding the customer base through marketing and maximizing repeat sales.
FORBES: You don't need a better mousetrap, or three steps to start a successful business
Old truths that the Fund's new chief would do well to repeat, when he first meets with his most awkward customer.
Sites such as these, where consumers can get answers and resolve their problems 24 hours a day, will go a long way in building customer trust and loyalty which will equate to repeat business this holiday season.
FORBES: Challenging Holiday Shopping Season Has Marketers Thinking Of New Ways To Reach Consumers
Our high-quality customer service and well-designed online platform engenders repeat purchases among our customers.
Find the time to make repeat business and loyalty-building a core part of every customer interaction, even when you are too busy for words!
FORBES: Make the Holidays a Launching Pad for Repeat Business
应用推荐