It was my job to train her, and the automated library system requires staff to remember the processes, such as warnings about fines, overdue books, recalled loans etc. and to deal with them accordingly.

BBC: NEWS | UK | Magazine | Forgetting your own face

We don't want to spoil your fun, but please be responsible and remember that rail staff are there to help you, not to be abused in any way.

BBC: Festive warning over ban on drinking on trains

Staff and students from the institution came together to remember the 23-year-old.

BBC: Anuj Bidve shooting: Memorial held at university

Remember that the next time you feel the need to go all Cruella deVille on your staff.

FORBES: Are You Working With An Office Terror?

Cuts have been particularly drastic over the last year with respect to services, including in eduction: teachers have been let go, schools have been cut and support staff, including security, have been fired ( you might remember my reaction to the cuts at our school).

FORBES: Jay-Z and Pearl Jam Bring Music to Philly But At What Cost?

" Shortly before his death in 1928, Barron encouraged the Journal staff to go beyond basic facts: "What I want you to remember in respect to wisdom is that more and more we are called upon not only to be the gatherers of facts, but to set forth intelligence regarding those facts.

WSJ: A Report to Our Readers

Although staff nationally voted against an all-out stoppage, it's important to remember that London workers did back action - by a margin of almost three to one.

BBC: NEWS | Business | Q&A: Postal pay dispute