Our Korean and Russian clients eventually gained enough familiarity with the U.S. legal system and with lawyer-client relationships that our dealings with them are not much different than our relationships with our U.S. clients.

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They passed away. (Clients unhappy with performance came in at number two and client has relationships with other advisors came in at number three.) While it is inevitable that clients die, this does not mean that you have to lose their family as clients.

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It has to do with understanding of relationships, where yours has been with the client, where it is going, what the current situation is, how that person is feeling, and maybe what topics are going to be discussed today.

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Disclosures: SnappConner has no client relationships nor any agency dialogues with the companies mentioned in this article (although we think they are cool).

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This is very much in line with what marketers told us in an Advertisers survey about client-agency relationships, which we conducted a few months ago.

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Mr. Grimes, who handles many of the key technology client relationships at Morgan Stanley, didn't initially handle the Facebook account, people familiar with the matter said.

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They also are dedicated to the power of relationships and community, with help always available and suppliers that are willing to go above and beyond to ensure client satisfaction.

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