• The results are startling but once again re-enforce what I have observed in my conversations with government and commercial IT security professionals. 21% of those surveyed responded that they were taking an offensive (WARRIOR) stance in their battle against attackers.

    FORBES: Is Your IT Posture That Of A Protector, Detective, or Warrior?

  • From my experience, there are a few good ways to do that: make online self-service links prominent on your website and always offer them anywhere you provide your customer support number, integrate online help throughout key processes, promote Web and self-service resources in telephone hold messages, let call center agents notify customers of self-service options, and reply to email questions with the link to self-service content to re-enforce self-service availability.

    FORBES: Eight Steps To Great Customer Experience (Part 1)

  • We're acting to enforce a resolution that has the immediate goal of protecting civilians with the longer-term pressures that Tom pointed to.

    WHITEHOUSE: Press Briefing

  • President BUSH: I said, yeah, we're going to enforce the laws in our country, just like you should enforce the laws in yours.

    NPR: Immigration Issues Mar Bush's Guatemala Visit

  • The second element is that the rules of engagement are so, that the peacekeepers can use force in order to enforce what they're mandated.

    NPR: Talks Continue on Lebanon Truce, Troops

  • So I just want to show a little sympathy here for those who are trying to enforce the law -- they're not mean-spirited, they're just trying to -- they're working with the system that was set up.

    WHITEHOUSE: Creating New Jobs by Investing in High-Speed Rail

  • "I think we do need to enforce a warrant requirement for drones in circumstances where they're collecting criminal evidence, " Stepanovich said.

    CNN: Drone use in U.S. may require new laws, Senate panel told

  • Overcoming any remote deactivation Google may try to enforce or loading your own unauthorized apps are also definite possibilities, though we're sure others will surface soon.

    ENGADGET

  • Just to clarify, 287(g) is the statute that we're talking about here that would allow the local police in Waukegan to apply for authority to enforce federal immigration law, just to clarify.

    NPR: Ill. Town Uses Police Force to Address Immigration

  • If you enforce the law against people who hire people who are here illegally, whether they're doing it underground or above board, then that's the way you attack the issue.

    NPR: Tancredo on the Presidency, and Immigration

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