For example, what is the answer for a patient who walks up to the front desk with a question?

NEWYORKER: The Hot Spotters

It's a question whether that legislation will ever reach the President's desk.

FORBES: Magazine Article

Each click leads to another question and more complication -- the virtual equivalent of being pushed from desk to desk at the complaints department.

CNN: ASIANOW - Asiaweek | Intelligence | Technology: Bill and the BubbleBoy