Word of mouth counts, especially when Joe Consumer notices an ad for a game online, sees a commercial on TV, and then hears a comment about the quality of that game from his friends.

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But if all you do is comment on the relative quality of life in the penthouse and the ground floor without acknowledging the fact that people regularly come and go from both you create a totally erroneous impression of economic inequality.

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That inquiry itself begs the question of quality explicit in Judge Sotomayor's comment: What makes one judge better than another?

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We can't comment on picture quality due to the lack of sample shots, but we were certainly impressed by both cameras' build quality -- kudos to Sony for the much improved grip, and we also liked the firm chassis (plus its various knobs and flaps) that didn't feel cheap despite sounding hollow.

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But if the issues linger and the negative qualities you first noticed have manifested themselves in more ways that just an off-putting comment or two (and are impacting your team culture or quality of work), you may have grounds to re-evaluate your hiring decision.

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