It was an honest attempt to resolve the un-resolvable, but as Adam Ozimek of Modeled Behavior points out in this awesome post, we overlooked one crucial element: PURE RAW MUSCLE POWER!
Buyers of traditional convertibles often sell issuers' shares short in order to offset the option element and leave themselves with what amounts to a pure bond.
The International Union of Pure and Applied Chemistry (IUPAC) will officially endorse the new element's name in six months' time in order to give the scientific community "time to discuss the suggestion".
Though inside sales frequently involves an element of inbound call handling like a customer service department, in its pure form it is not customer service.