One airline that faced a mini communication and public relations crisis today courtesy of blogger Seth Godin was JetBlue (NASDAQ:JBLU).
FORBES: Seth Godin creates mini communication and public relations crisis for JetBlue
While I was referring primarily to a public relations crisis, this is another perfect example of something that should be worked out in advance, while heads are clear.
The announcement couldn't have come at a better time for both companies: Toyota is in the middle of a public relations crisis, and Digg is dealing with an identity crisis.
But before I could get in a question, Bennett's assistant -- sensing a mini-public relations crisis from a drive-by interview -- interrupted and made clear Wolfowitz had picked up the wrong line.
With the massive public relations crisis that Notre Dame is now facing as precedent, other universities face a simple choice: invest additional resources in training and monitoring student athletes usage of social media or simply tell them they must leave their Twitter and Facebook accounts at the door upon entering campus.
FORBES: Manti Te'o Hoax Saga Tipping Point in NCAA Social Media Revolution
All the public relations gurus and crisis managers on earth couldn't have given this anachronistic club a better opportunity.
In the midst of that ongoing hacker pile-on, Sony has remained unwisely mum, says Jason Maloni, a crisis public relations executive at Levick Strategic Communications, which handled the response to Heartland Payment Systems breach of as many as 100 million credit card numbers in 2009.
You could pay a fortune to a public relations agency skilled in the art of crisis management--or you can take triage into your own hands.
Its top public relations executive, Ray O'Rourke, served as principal crisis counselor to now-defunct Pan Am when Libya downed its Flight 103 over Lockerbie, Scotland, in 1988, killing all 270 on board.
Long before competitors caught on, Wren started putting Omnicom into less glamorous operations--direct-mail marketing, public relations, even, most recently, a company that provides crisis management and executive-protection services--to provide revenue during the inevitable dips in the ad business.
Public relations giant Burson-Marsteller, a WPP member company, specialises in image and crisis management for major companies and governments.
The 2013 edition of the annual Edelman Trust Barometer found "a very significant crisis of leadership, " said Richard Edelman, president and CEO of Chicago-based public relations firm Edelman.
应用推荐