The public customer may have had a case but with less than compelling facts.
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As a lawyer who represents both industry and public customer clients, I also appreciate the other side of this equation.
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If you are a public customer, this case is a stark warning.
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Even more in the way of refutation, the arbitrators concluded that the public customer had rejected the alternative investment strategy and products recommended by Estarellas Sabater.
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Similarly, trying to get a lawyer to take your case on a contingency when the public customer got a six-figure settlement (even if only a fraction of what was sought), might prove difficult if not impossible.
This claimant public customer alleged that the respondent brokerage firm asserted that after the customer sold positions in his account that he could buy back those sold positions within sixty days at the original sale price.
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In October went to work for the Mayfield Fund, a venture capital company, after taking public his online customer-loyalty firm, Netcentives.
Like many small businesses, the company has had to deal with globalization, weak economic conditions, changing public policy, customer requirements to go digital and other forces that could easily have hampered its productivity and profits.
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If that person is a Brill customer, public pressure could put a sudden end to this entrepreneur's dream.
Since many of these ways are public, the line between customer service and marketing has gotten very blurry.
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Some companies have done this, such as Chargify.com, but they often had to fight destructive customer service and public relations battles.
In the past, departments such as sales, marketing, customer service, public relations, and supply chain might each have had their own data sets, which they managed separately.
All of which circles back to the importance not merely of good public relations, but of good customer service.
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It is not our customary method of Customer Relations to be so public in how we work through these situations, but with so many people involved in the occurrence, you also should be involved in the solution.
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Then resurrect it as a platform for true community engagement that functions as a hub for interaction with all customers and stakeholders, replete with media, public and private communities for ideation, customer advocacy, support, employee communication, vendor collaboration, training, media engagement and social media at the very infrastructure.
Guarantees encourage banks to operate with higher levels of leverage because markets believe that their liabilities--not just customer deposits but also their uninsured public debt--are guaranteed.
In the Local Boy Makes Good version, fresh-startup-company Calxeda (pronounced Cal-Zayda) has a perfect launch, showing up for the first time in the public eye hand in hand with marquee-customer HP.
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Public social networks like LinkedIn provide additional insight into customer connections, preferences, behaviors and sentiments, which can lead to more productive sales engagements.
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Customer service director Peter Farrer said the public should be unaffected at the moment, but said the situation was out of the ordinary.
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As the goodwill ambassador, the customer represents the capitalist enterprise to the public, spreading the WOM and buzz about its products to other customers.
Data regarding millions of nationwide brokerage firm customer complaints is not disclosed to the public, despite the fact that state securities regulators, the SEC and National Association of Securities Dealers, each keep such records.
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It recently bought a chunk of the customer base of Bankgesellschaft Berlin, a hybrid public-private bank.
In describing the kind of customer who might be willing to pay for a public afterlife, Norris tends to stick to celebs.
If the same 24-hour, seven-days-a-week availability and convenience, fast delivery, customer focus and personalisation became the norm in the public sector, it would not just make life easier, it would fundamentally change the way that people view government itself.
The only way Mehdi and I have managed to stay focused on the right things is to change the rules of the game so that self-imposed customer, product, and market fit failures have public consequences for the company and shareholders.
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Other proposed cuts include reducing opening hours for customer service centres and libraries, the withdrawal of some public transport routes, delaying major infrastructure projects and reducing the funding available to support tourism.
The public face of Goldman has been to repeat the mantra that the customer comes first, but those in the bonus pool or vying to become a managing director seemed to have mastered a completely different ethos: the cultural distinctions of shrewd, smart, aggressive and hard working more than the ethical distinctions of whether you would sell this product to your mother.
"A lot of what they're doing is putting data together and creating information to give a better customer experience, " says Joe Dignan, a chief analyst for public sector technology at Ovum.
He had gone public with Sky Capital Enterprises in 2004, and had been clean, as far as customer complaints go, for years.
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