It is exciting to see more CEOs promoting world class customer service as a point of differentiation for their businesses.

FORBES: Seven Signs of a Customer-Focused CEO

An extra click (to the set's page) gives back the set list, but the lack of immediate differentiation between tracks and sets is a clear loss for creators promoting collections of tracks, and has got some long-time users howling.

ENGADGET: Editorial: the new SoundCloud is optimized for listeners, not uploaders