In one study of telecommuting at a Chinese online travel agency, customer-service reps were both happier and more productive when working from home -- probably Yahoo service reps aren't any different from their Chinese counterparts in this regard.
Improve operational efficiencies, expense control and service through investments in technology and more productive use of existing resources and lower-cost operations centers.
"BlackBerry Enterprise Service 10 empowers employees to be more productive and better equipped to serve customers while it provides business and IT leaders with the confidence that corporate data is protected and manageable in the same way they have long enjoyed with BlackBerry, " said Peter Devenyi, Senior Vice President, Enterprise Software, Research In Motion.
ENGADGET: BlackBerry Enterprise Service 10 now up for download (video)
Most of those working in what count as service jobs across Asia lead less modern and productive lives: shopkeepers, rickshaw-pullers, foot-masseuses, security guards, barbers, road-sweepers, dhobi-wallahs, lift attendants, rubbish-pickers and so on.
If they do not voluntarily depart then they are nearly impossible to get rid of due to civil-service rules, regardless of whether they are productive or the work they do is still required.
But some steps we take to be more productive, such as setting up a team account on a cloud storage service, or bringing a personal tablet into the office, can inadvertently open holes in corporate defenses.
Moreover, general aviation brings much-needed economic development to thousands of communities with little or no scheduled airline service, helps companies of all sizes to be efficient and productive and provides important humanitarian relief in times of crisis.
This naturally shifted employment from the more productive manufacturing sector, where fewer workers are needed to produce a given increase in output, to service industries where more workers are needed.
Companies such as Plaxo, which help to synchronise address books, and Google itself, which has a primitive address book in its web-mail service, plan to turn these books into fully fledged social graphs that can do useful and productive things, perhaps including new variants of mini-feeds.
Mr Francis said failings went right to the top of the health service, saying the Department of Health was too "remote" and focused on "counter-productive" reorganisations.
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