To get new models in showrooms faster, Ford is adopting many of the product-development processes used by its nimbler Japanese partner, Mazda (where Fields fashioned a successful turnaround earlier in the decade).
We have complex technologies and manufacturing procedures, multi-stream product discovery and developmentprocesses, intricate partnerships with suppliers and customers.
This ability to envision new combinations of cloud-based solutions and create new ways of performing end-to-end processes presents companies with new opportunities to be innovative in new-product development as well as in service and support.