• We issued extensive recommendations to Congress and the Secretary of Defense to improve policies, procedures, and practices for handling domestic violence throughout the Department of Defense.

    WHITEHOUSE: Honor, Courage, and Commitment

  • Bank of Ireland has apologised for the error and said it had enhanced procedures for handling "all such incomplete transactions so that customers accounts will not be debited".

    BBC: Bank of Ireland refunds 'forgotten' ATM cash

  • Mr Gordon said he wanted to assure the party that it was "taking these questions very seriously", both regarding the specific allegations that were made, and also about "the party's procedures for handling complaints of this sort".

    BBC: Lord Rennard: Lib Dem 'regret' over complaint handling

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