Thousands of post office counter staff have voted to go on strike, in a dispute over pay and job security.

BBC: Post office counter staff vote to strike

But if fraudsters get on the books under false identities, they may prove harder to budge: Mr Hearnden and his colleagues will no longer be able to nab them at the post office counter.

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My son and I grabbed the counter of the post office and just tried to stay upright.

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"The refund will be available either through a transfer into your bank account, or to you personally at the counter of the post office, " the letter said, according to Reuters.

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