My own background teaching Computer Science brings a precision, discipline, and automation to the financial planning process.

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Customer relationship management was cited as the most important focus for firms, followed by e-business, sales-force automation, enterprise resource planning and applications management.

CNN: 8 of 10 companies expect no major Y2K woes

There are now a myriad of apps for things like marketing automation, lead generation, mobile presentations, storage and enterprise resource planning.

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