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Managing director Phil Bentley told the BBC's Newsnight programme his company "had not made it easy for customers".
BBC: British Gas to make changes after 'loss of trust'
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The reasons for the price rise echoed the views last week of British Gas managing director Phil Bentley, who claimed that 85% of the price it charged to customers was outside its control.
BBC: Scottish Power to raise gas and electricity prices
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Speaking to the Today programme, Phil Bentley said that volatility on the international energy markets meant price rises had had to be made, and the trend would continue unless a new source of cheap gas was discovered.
BBC: Are energy price rises inevitable?
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"The IPO of Facebook is the one that investors have all been waiting for, given that it is now an iconic global brand with huge scope to expand even further, " said Phil Wong, stockbroker at Redmayne Bentley.
BBC: Facebook unveils $5bn stock market flotation plans
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Later in the day, the President convened a call with Alabama Governor Robert Bentley, Louisiana Governor Bobby Jindal, Mississippi Governor Phil Bryant, and New Orleans Mayor Mitch Landrieu.
WHITEHOUSE: The White House