These rare forms are examples of what Dr Wolfe calls viral chatter, a term borrowed from intelligence agencies which monitor telephones for the use of certain words or unusual patterns of communication.

ECONOMIST: The American Association for the Advancement of Science

Each has its own rules of communication, or patterns of behaviour, and neither can be blamed, they say, when clashes occur.

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They studied the communication patterns of 13 project managers in six companies across three industries (computing, telecommunications, and health care) by shadowing them at their jobs.

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Closed door offices spread out over multiple floors with a lack of social gathering places often create communication patterns that are equivalent to remote working.

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They give you a better understanding of the company and its customers, and they help you find patterns and communication problems.

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