Watchdog body Passenger Focus said it pleased to see that passengers will now get something back.
Watchdog Passenger Focus believes the systems should be upgraded to offer many more fares and reassure consumers.
Consumer group Passenger Focus welcomed investment but said it was important to keep travel costs "under control".
Passenger Focus said it was calling for both the train company and the assembly government to make improvements.
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Passenger Focus found a large difference in levels of overall customer satisfaction depending on the area in which people travel.
But these aesthetic concerns, while not unimportant, are not what irk passengers most, says Anthony Smith, chief executive of Passenger Focus.
Ashwin Kumar from the watchdog Passenger Focus said the works had caused disruption, particularly for leisure users at weekends and holidays.
Passenger Focus said that while HS2 was many years away, it welcomed the government's commitment to solving more immediate rail capacity issues.
The National Passenger Survey by Passenger Focus asked 31, 626 travellers, while the Which? survey was compiled from responses from 7, 500 regular rail users.
Passenger Focus chief executive Anthony Smith said that, "after years of above-inflation fare rises, fresh increases are piling pressure on already high fares".
The Transport Committee on Monday at 4.05pm quizzes representatives from the rail sector along with Passenger Focus, TfL and the Passenger Transport Executive Group.
Anthony Smith, chief executive of passenger group Passenger Focus, said with the number of rail-users continuing to grow, there was a long-term need to boost the capacity.
That will provoke howls of protest, and reinforce the impression (which surveys by Passenger Focus, a travellers' watchdog, show are widespread) that railways are a rip-off for those who use them.
Passenger Focus singled out South West Trains and Chiltern for problems with punctuality, saying there had been a decline in satisfaction from 2010, but praised London Overground and Merseyrail for improvements.
Anthony Smith, of consumer group Passenger Focus, said passengers would be pleased to see Network Rail and the train companies "planning together to keep investing to meet key passenger priorities as shown by Passenger Focus research".
Anthony Smith, chief executive of watchdog Passenger Focus, has welcomed the proposals but said passengers would expect disruption caused by the works to be kept to "a minimum" and information about timetable changes to be provided "well in advance".
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Earl Attlee said a recent survey by Passenger Focus had reviewed UK rail fares and, although the "overall picture was mixed", the country compared favourably with other European countries "in respect of many ticket types, particularly on longer distance tickets purchased in advance".
Pistole's supporters believe the rules should be more passenger-friendly and focus on bombs and other threats that can be hard to detect and be smuggled aboard the passenger cabin or in cargo.
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At a press conference Ghosn says the sale of the truck business, now healthier after years of losses, will let Nissan focus on its core, passenger cars.
Peugeot driver Samuel Sayer, 20, passenger Kris Pendlebury, 21, and Ford Focus driver, Ian Ledsham, 51, also died.
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Eighty-three percent of teen girls also told researchers that having more than one passenger in the vehicle caused them to lose focus on the road.
According to Boeing, the 787 is the result of over a decade of focus groups and scientific studies to gain a better understanding of passenger comfort and how the design of airplane interiors can make flying a more pleasant experience.
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