"Anytime we can eliminate a cable it helps with safety and flexibility, " says Pasley.

FORBES: FedEx Bites Into Bluetooth

"It's just beginning to metamorphose, and we're beginning to see where the technology can reach, " says Pasley.

FORBES: FedEx Bites Into Bluetooth

"It really adds to the productivity of the courier as he goes through his rounds, " says Pasley.

FORBES: FedEx Bites Into Bluetooth

"And then she burst out with this awful sound, a moan, a scream of complete and utter agony, " said her mother, Jessica Pasley.

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"We never talk about timetables, " Jessica Pasley said.

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In the future, Pasley would like to outfit couriers with a Bluetooth-connected headpiece, so even when the computer is off, they can be alerted to new pickups audibly, perhaps with an automated voice issuing instructions.

FORBES: FedEx Bites Into Bluetooth

Delivery giant FedEx (nyse: FDX - news - people ) pioneered the use of the technology several years ago, "We started looking at Bluetooth when there were really very few if any manufacturers in the U.S. that manufactured Bluetooth chipsets and radios, " says Ken Pasley, director of wireless systems development for FedEx Services.

FORBES: FedEx Bites Into Bluetooth